Delivery Analytics

How reliably gifts arrive on the promised date, by courier and by zone.

Shipments

7.6%

Delivered

5.2%

On-time rate

93.1%

1.9%

Open exceptions

4.8%

Courier performance

SLA adherence and cost per shipment across partners.

Blue Dart

Connected

On-time 97% · NDR 5%

Delhivery

Disconnected

On-time 83% · NDR 1.4%

DTDC

Connected

On-time 93% · NDR 2.5%

Shadowfax

Connected

On-time 88% · NDR 3.8%

Ekart

Connected

On-time 95% · NDR 5%

Porter

Connected

On-time 97% · NDR 1.7%

Aramex (Intl.)

Connected

On-time 87% · NDR 3.9%

NDR and RTO cases needing an operations decision.

AWB69216507 · Delhivery
Customer unavailable · Nikhil Kapoor
DamageReattempt scheduled
AWB85834355 · Delhivery
Package damaged in hub · Rahul Malhotra
RTOOpen
AWB52568889 · Blue Dart
Weather delay · Manish Gupta
DelayReattempt scheduled
AWB18714069 · Porter
Incorrect pincode · Varun Mehta
RTOOpen
AWB50236644 · Aramex (Intl.)
Package damaged in hub · Devansh Chatterjee
Address issueOpen
AWB72464568 · Blue Dart
Package damaged in hub · Nandini Iyer
NDRCustomer contacted
AWB41565576 · Delhivery
Incorrect pincode · Ananya Bhat
NDRCustomer contacted
AWB38122369 · Delhivery
Package damaged in hub · Pooja Joshi
DamageOpen
AWB98744782 · Delhivery
Customer unavailable · Kabir Banerjee
DamageReattempt scheduled
AWB93225479 · Aramex (Intl.)
Recipient refused · Neha Deshmukh
DamageOpen